Reading time: 4 minutes“Finding your silence” describes the process of actively seeking out the tenant voices we hear the least. For the past eight years, Co-create have been supporting public services to involve the people they serve, with a focus on including the most marginalised. The following is an outline of how best practice in tenant involvement could look, based on that experience.

Reading time: 3 minutesMeeting online is often seen as a poor alternative to being face-to-face. But not all meetings are the same – different people have different needs, and different meetings have different purposes . So how do we decide whether we want to work online or in-person for a given situation?